本篇代写-Taco Bell餐厅讲了塔可钟(Taco Bell)等餐厅专注于确保他们的客户获得一致的服务，并提供优惠的价格。然而，从长远来看，餐馆业务必须对质量方面可能出现的错误形式有适当的认识。他们应该有一个基于原因和反馈的系统来调查这些问题。目前，虽然案例研究没有包含太多的细节，但是taco bell仍然存在一些问题，需要仔细记录。本篇代写文章由新西兰第一论文 Assignment First辅导网整理，供大家参考阅读。
Consistency is a quality attribute that Taco Bell diligently tries to follow in its restaurant chains. Quality as an attribute of operational performance is measured in different ways. For a restaurant, the quality of food and service can be measured by time of service, freshness of food, consistency of service, consistency in food product serviced etc. Taco bell is able to achieve consistency in its food products by ensuring the product prepared has equal amounts of portions or filling and makes use of taco shells and burritos that are just as consistent in look and taste. For measuring fillings, Taco Bell makes use of customized equipments. These equipments help Taco bell to ensure that every time their employee ladles out fillings, the fillings are consistent. All customers will get the same number of fillings in their burritos and tacos. Portion size will not be different in the take-away delivery packages. Customers can expect consistent in service offered to them. This adds to the reliability of Taco-Bell.
Methods for Improving Operational Performance
Quality and operational capacity goes hand in hand. It is necessary for restaurant operators such as Taco Bell to ensure they are able to meet their operative capability and also ensure quality and capacity. As researchers indicate such organizations must have a high level of understanding on what precision, error tolerance, variations could mean for their product quality (Corsten & Stuhlmann; 1998; Jones, 1999; Pullman, and Rodgers, 2010). Restaurants such as Taco Bell focus on ensuring their customers receive consistent service with good pricing. However, in the long run the restaurant business must have proper awareness of the form of errors that could occur in quality. They should have a system to investigate these issues based on cause and feedback. At present, although the case study does not carry much more details, there could still be issues with taco bell that needs to be recorded meticulously. There is a lack of capacity strategies that could temporarily focus on full utilization of resources which is based on demand fluctuations, “Capacity strategies are also needed in situations with stationary but punctuating demand. A lead strategy corresponds to the situation where the capacity is large enough to cover even the highest level of demand in a given period. A lag strategy corresponds to setting the level of own capacity to the lowest level of demand over time, so that we can always maintain full utilization of our own resources. However, temporary capacity must be used to satisfy all demands. (Olhager & Johanssen, 2012, p.24).
In addition, there must be some forms of operational performance measurement systems in Taco Bell. Productivity and revenue alone cannot be used as an operational measurement tool, it is also necessary to make use of other performance tools. This could simply be a feedback survey from the consumer or it could be some forms of a measurement implemented within Taco Bell etc. This would help taco Bell to improve on operational performance over the years.