論文代筆-旅遊業及危機管理計劃

  本篇論文代筆-旅遊業及危機管理計劃講了旅遊業及其機構應制定危機管理計劃。應該有一個分析的方法來解決這個問題,因爲它會影響收入。該計劃應該討論目的地國家爲保護來這些國家的遊客所採取的措施。這可以是形成政府發起的危機人代理機構的形式。本篇論文代筆文章由新西蘭第一論文 Assignment First輔導網整理,供大家參考閱讀。

  The tourism industry and their bodies should have a plan for crisis management. There should be an analytical approach to the problem as it impacts the revenue. The plan should talk about the measures to be taken by the destination countries to safeguard the tourist who is coming to those countries. This could be in the form of forming government initiated crisis man agent bodies. Who work towards making rules, designing the plan, finding strategies and implementing across all hotels in the country. Each staff and employers are giving training on how to handle the situation, people etc. when in a critical situation. This can be made as a regulation and passed by the government. This way the tourist who is visiting the country is aware that he would be totally safe and protected by the people and government. Insuring oneself for health and safety is another option where tourist can safeguard his health in a foreign land. So every hospitality industry, their stakeholders, guests and tourists should take precautions to prevent any disaster which was preventable.

  It is the responsibility of the government to have a book on regulatory to be followed by the tourist agencies for the necessary precautions and safety measures taken for the tourist. There should be regular monitoring and emphasis of providing safe and secure trip for the visitors during their visit.

  Risk treatment to manage crisis and disaster

  Let us take an example of Hotel Lucky star which is at the end of the main street in Scotland. This hotel has been there for two decades which caters to the need of lower middle-class tourists. The reputation of the hotel has not been good in last few years for the reason the rooms are not well lit, the lifts need maintenance, and there is no check on the visitors coming in and going out at any time (Blunden, Tony and Thirlwell John, 2012).The fire alarms and fire extinguishers are out of order, No health checks for food being served and no health and safety training for staff to handle a disaster situation. In this scenario the manager has to plan a design which will include all the maintenance work to be carried out immediately. This means that ones the infrastructure is in place, the designing of the plan to train, educate and motivate the staff should be done. Every room and lobby should have a map of the hotel and the emergency exit clearly shown as to be used in case of fire or other crisis. The staff at the lobby to have a register with the entry of every visitor to the hotel, as this will help to reduce in small time robberies or crime which had taken place in the past. The staff is trained in customer management, using the fire extinguishers, helping older guests to use the lift, regular checking of the electrical fuses and do’s and Don’ts for the kitchen area (Prior, Timothy Florian Roth and Michel Herzog, 2015). This has written rules of avoiding physical, chemical or bacterial contamination of food, storing the food in the required temperature, serving food as per the requirement of the customer and disposing of waste hygienically. There can also be a list of Do’s and Don’ts in every room for the tourist to go through and use the instructions when in an emergency.

  All the above precautions will assist in driving away the man-made crisis.

  Regarding natural disasters like floods, tornadoes etc. The staff can proactively guide the tourist on self-help during floods or how to save themselves during tornadoes. Tourists also need to aware of saving self during such natural disasters.

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