Ethical Lapses that May Have Impact on the Product Quality
If, the drugs are manufactured by the bacteria-tainted water, then these can create several kinds of side-effects and more risky for the patient’s health. According to this case, Paxil is the antidepressant drug that was useful to alleviate the common symptoms of depression. It found some side effect on the patient’s body such as birth defects, addictive behavior and suicidal tendencies. So, this drug was unsafe for children’s health (Daft and Marcic, 2008). Along with this, if the employees utilize contaminate of raw materials with their bare hands and arms, then it may be dangers for human health. Really, Avandia was a diabetes medication, but it was increasing the risk of heart attack..
In this way, GSK leadership failed in preventing ethical issues, which were related with the ethics of corporate social responsibility. They faced some allegations and class-action lawsuits against GSK. It was because GSK’s management was continued to act in unethical acts and promote its product without government approval. It was using “off-label” drug marketing; So, U.S. government has been charged on the GSK’s products and their marketing, which was creating negative impact on the consumer (Holland, 2013). So, they were thinking that GSK’s products have not potential useful to the customer that was developing negative impact of the poor product quality in the customer’s mind.