The employee’s job satisfaction depends more on skill variety, feedback, motivation, knowledge of results of work, task identity, responsibility and more. Currently, in Persuade Café as pointed in speech by CEO & President, this also has more problems. The given feedback by employees also indicate this issue. Hence, as discussed above, the main thing to improve in this café is to enhance the culture among employees, give them proper trainings, team communication, new learning, team outing and more. Another thing can be added as 1 day weekly off for employees with best performance award in the café. This will make them more motivated to work harder and hence ultimately will result in more productivity and satisfaction.
Normally, more satisfied employee return 30% more of their actual output and hence if there will be 5% investment of the total budget on these activities in the café to improve things as discussed above, it will result in high return. Therefore, this will have high ROI and the cost of involvement will be quite less. Only cost will get new experts for monthly training. It is concluded that the overall recommendation is to implement all these actions for employee benefits and their satisfaction and these actions will not have much investment. The final ROI will be 20X higher and the financials and stocks will be raised.