企业社会责任很重要，因为它照顾到公司中不同利益相关者所持有的所有利益。在企业社会责任支出的帮助下，企业还可以增强其在行业中的整体竞争力(Brammer et al, 2008)。这有助于避免与市场份额损失和金融机构在新兴市场建立存在相关的风险。因此，促进企业社会责任对金融机构是有帮助的，因为企业社会责任更多的是一项投资，它可以为企业创造长期的利益。企业社会责任的其他一些好处包括改善企业声誉以及客户和业务伙伴可能拥有的信心。除此之外，它也激励员工为他们感到自豪的公司工作。
The present banking sector is required to play a leading role in the promotion of CSR. It is very important for each and every bank to promote the Corporate Social Responsibility services. CSR practices are very important as they help in the improvement of the standards but also help to catalyse the social responsibility behaviour of some of the most important businesses. It is one of the most important thing from which financial services industry can be largely benefitted. CSR Practices are also very important in order to do the improvement in the overall competitive position that is held by the financial institution.
CSR is important as it take care of all the interest which is held by the different stakeholders in the company. With the help of the CSR expenditure, a firm can also strengthen its overall competitiveness in the industry (Brammer et al, 2008). This can help to avoid the risk related to the loosing of the markets shares and the establishment of the presence of the financial institution in the emerging markets. It is therefore helpful for the financial institution to promote CSR, as it is more of a n investment which leads to the creation of the long term benefits for the company. Some of the other benefits of CSR include the improvement in the business house reputation and the confidence which the customer and the business partner may have. In addition to this, it also motivates the employees to work for the company for which they feel proud.