The e-menu system is a novel approach in the hospitality industry and it has been gaining popularity because of its various benefits it provides. It has the potential to reduce response time to each customer at a table, and also offer specialised information including pictures of dishes to all kind of customers including diet conscious ones. The system is effective in its method of saving time, improving service standards, improving inter-departmental collaboration, and also to help connect with customers and retain them for a longer time through effective service. Though it is beneficial in most ways, it has its set of drawbacks like having to choose to deliver orders being requested at a same time, or reduced face to face customer interaction which tends to know them more personally, etc. Hence, the e-menu system is as effective as the quality of support from its subsidiary services, while it keeps being operated as a king in the hands of customers.
E-menu system has arrived in the hospitality industry and it has long been used as a tool for effective operations. The industry as a whole depends on a massive transfer of information in not time about guests’ preferences, guests’ orders, room bookings, restaurants bookings, conferences, meetings, and all other associated services of the hotel industry. E-menu has a lot of advantages in terms of its effectiveness and quickness of delivery and saving of time that it offers.